FAQs
Rare Beauty Frequently Asked Questions (FAQs)
1. What skin types are Rare Beauty products suitable for?
Rare Beauty products are designed to celebrate individuality and are suitable for all skin types, including sensitive skin. Each product page includes detailed information to help you choose the right shade or formula for your needs.
2. Are Rare Beauty products safe for sensitive skin?
Yes! Many Rare Beauty products are lightweight, non-comedogenic, and formulated with comfort in mind. We also avoid harsh ingredients to help minimize irritation while delivering long-lasting performance.
3. Are Rare Beauty products vegan or cruelty-free?
Yes. Rare Beauty is 100% vegan and cruelty-free. We never test on animals and are committed to ethical and responsible beauty.
4. Can I return or exchange Rare Beauty products?
Yes, eligible items may be returned within 14 days of delivery, provided they are unopened, unused, and in their original packaging. Opened makeup products are non-returnable for hygiene reasons. Please review our [Return Policy] for full details.
5. What items are non-returnable?
Due to hygiene standards, the following items cannot be returned:
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Opened or used beauty products
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Items marked "Final Sale"
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Gift cards
6. How long does shipping take?
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Standard U.S. Shipping: 3–7 business days
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Expedited Shipping (if available): 1–3 business days
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International Shipping: 7–14 business days (delivery times may vary due to customs)
7. Where does Rare Beauty ship?
We currently ship within the USA and to select international destinations. Shipping availability and costs will be displayed at checkout based on your location.
8. How do I know which Rare Beauty product is right for me?
Each product page includes detailed descriptions, key features, and usage instructions. You can also contact our support team for personalized guidance.
9. Are Rare Beauty products dermatologist-tested?
Many Rare Beauty products are dermatologist-tested for safety and quality. They are designed to be gentle and effective across different skin types.
10. How do I use Rare Beauty products in my makeup routine?
Usage instructions are provided on each product’s packaging and product page. You can also find tutorials, tips, and beauty inspiration on our official channels.
11. Do Rare Beauty products expire?
Yes. All products include either an expiration date or a PAO (Period After Opening) symbol on the packaging. Please follow the recommended usage period for best results.
12. How can I contact Rare Beauty customer support?
For any questions or concerns, please contact us at:
📧 rarebeauty.service@gmail.com
Our team typically responds within 24–48 hours on business days.