Rare Beauty Return & Refund Policy

At Rare Beauty, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our return policy is designed to make the process simple and stress-free.

Eligibility

• This return policy applies only to items purchased directly from rarebeauty.com.
• If you purchased Rare Beauty products from an authorized retailer, please refer to that retailer’s return policy.

Return Window

You may initiate a return within 14 days of your order delivery date.

Product Condition

To qualify for a return, products must be:

• Unopened and unused
• In their original packaging
• Sealed with all labels intact

⚠️ Due to hygiene and safety standards, opened or used beauty products cannot be returned unless they were received damaged or defective.

How to Start a Return

1. Contact our support team at rarebeauty.service@gmail.com within 14 days of receiving your order.
2. Include your order number and the reason for return.
3. We will provide you with detailed return instructions and the return shipping address.

Return Shipping

• Return shipping costs are the responsibility of the customer unless:
  • The item was received damaged or defective, or
  • There was a fulfillment error on our part.

Refunds

• Once we receive and inspect your return, we will process your refund to the original form of payment within 2–5 business days.
• Shipping fees are non-refundable unless the return is due to a Rare Beauty error.

Non-Returnable Items

The following items cannot be returned:

• Opened or used beauty products
• Items marked “Final Sale”
• Gift cards

Questions?

We’re here to help! For any return assistance or general inquiries, please contact our customer support team:
📧 rarebeauty.service@gmail.com